speed decrease / downgraded

[Antda]

Boa tarde.
Sorry
but I'm not able to speach Portuguese

At the begining of my activation I had 16Mbits, in January I had 15Mb & in March just 14Mb since the 1st may I have just 10Mbits

Without any change on my line, any change on my configuration ( router, Computer ... )

So I think the problem is on your side
See find the statistic of my access
Connexion ADSL
Réception :10528 kbps
Emission : 640 kbps
Atténuation de la ligne
Réception : 22 db
Emission : 3 db
Marge de bruit
Réception :9 db
Emission :16 db

Orbigado
Antda

[AdSense]

[Illusion4u]

which router do you have? does it have an option "adsl2+"?

that's only a problem with modulation.

[Antda]

I have a Netgear DG384G Which is totaly ADSL2+
I don't know which kind of problem it is, but it's not normal to loose month after monther Mbps, & whit my line ( 22bd ) I could expect 16 Mbps on the 24 ( which I had before ! ), not 10 ....

[Illusion4u]

which version do you have?

only de v3 supports adsl2+ http://kbserver.netgear.com/products/DG834Gv3.asp

i've been searching in the manual but i didn't find what i want.

try to explore the router and search for an option called modulation, it should be in adsl2+, no in g.dmt or multimode.

edit: i've seen why

http://kbserver.netgear.com/release_notes/d103043.asp

you have to do a firmware upgrade so that menu can appear.

[Antda]

The only menu I find is :
Méthode de multiplexage -: basée sur LLC.
I don't know if you was speaking about that

But today I have 14473 kbps & no more 10000 ... after 1 email to Clix ajdua

So it's better ... but I still don't understand

[Illusion4u]