Quebras de Sinal

[tmrlourenco]

Boas pessoal...ja algum tempo que ando no forum a ler mas so hoje me registei.

Tenho tido problemas com a ligação do clix que esta constantemente a cair.

Tenho o serviço 20Mbps mas hoje vou alterar para 12Mbps, pois estou a pagar mais e nao tenho sequer 10Mbps quanto mais 20, e vou colocar também trafego ilimitado porque com a ligação que tenho sempre a cair nao consigo ter HH sequer...
Como podem ver no quadro abaixo a minha ligaçao esta sempre a cair.
Alguem me pode dar uma ideia do que será isto?

[AdSense]

[Lusitano]

É preciso que coloques os valores que o teu modem/router te dá, nomeadamente velocidade sincronizada, SNR e atenuação.

[tmrlourenco]

[tmrlourenco]

Ja agora...a minha velocidade de Upload nao passa dos 43KB/s qdo devia ter um maximo de 80KB/s (640Kbps) e de Download nao passa ai dos 800 (de pico) e baixa logo para (+/-) 300KB/s que para 20Mbps é MTOOO pouco

[Illusion4u]

[jcm28]

Eu tenho o mesmo problema.

Há cerca de 3 semanas que tenho esta situação. Quando ligo para o SAC dizem-me sempre que segundo eles está tudo bem.

Já desliguei, os telefones, já coloquei e retirei os microfiltros, já retirei o router wireless e continua tudo na mesma.

O que acham que posso fazer?


Início da Ligação Final da Ligação Duração da Ligação Tráfego(Mbps)
2007-02-09 07:18:17 2007-02-10 01:13:17 17:55:00 0.00 MB
2007-02-10 01:14:12 2007-02-10 07:33:06 06:18:54 0.00 MB
2007-02-10 07:31:05 2007-02-10 07:42:58 00:11:53 0.00 MB
2007-02-10 07:48:06 2007-02-10 07:53:14 00:05:08 0.00 MB
2007-02-10 07:51:12 2007-02-11 01:46:12 17:55:00 0.00 MB
2007-02-11 01:46:13 2007-02-11 19:41:13 17:55:00 0.00 MB
2007-02-11 19:41:23 2007-02-12 03:40:38 07:59:15 356.64 MB
2007-02-12 03:38:37 2007-02-12 07:50:32 04:11:55 0.00 MB
2007-02-12 07:48:51 2007-02-13 01:43:51 17:55:00 0.00 MB
2007-02-13 01:43:52 2007-02-13 07:46:47 06:02:55 0.00 MB
2007-02-13 07:46:28 2007-02-13 17:40:24 09:53:56 0.00 MB
2007-02-13 17:38:10 2007-02-13 17:44:32 00:06:22 0.20 MB
2007-02-13 17:44:38 2007-02-13 18:12:49 00:28:11 0.59 MB
2007-02-13 18:11:02 2007-02-13 18:46:02 00:35:00 0.88 MB
2007-02-13 18:46:10 2007-02-13 19:08:43 00:22:33 5.08 MB
2007-02-13 19:06:41 2007-02-13 19:20:31 00:13:50 1.37 MB
2007-02-13 19:18:27 2007-02-13 19:24:23 00:05:56 0.20 MB
2007-02-13 19:24:25 2007-02-13 19:34:58 00:10:33 0.20 MB
2007-02-13 19:34:59 2007-02-13 20:21:47 00:46:48 1.07 MB
2007-02-13 20:21:59 2007-02-13 20:33:14 00:11:15 0.20 MB
2007-02-13 20:33:04 2007-02-13 20:46:54 00:13:50 0.10 MB
2007-02-13 20:45:00 2007-02-13 20:54:16 00:09:16 0.10 MB
2007-02-13 20:55:08 2007-02-13 20:59:15 00:04:07 0.00 MB
2007-02-13 20:56:57 2007-02-13 21:03:37 00:06:40 0.10 MB
2007-02-13 21:02:05 2007-02-13 21:06:12 00:04:07 0.00 MB
2007-02-13 21:03:51 2007-02-13 21:07:00 00:03:09 0.00 MB
2007-02-13 21:07:28 2007-02-13 21:12:05 00:04:37 0.10 MB
2007-02-13 21:09:51 2007-02-14 00:21:49 03:11:58 17.68 MB
2007-02-14 07:29:24 2007-02-15 01:24:24 17:55:00 0.00 MB
2007-02-15 01:24:32 2007-02-15 19:19:32 17:55:00 0.00 MB
2007-02-15 19:19:37 2007-02-15 20:07:15 00:47:38 64.94 MB
2007-02-15 20:05:01 2007-02-15 20:16:49 00:11:48 15.23 MB
2007-02-15 20:14:40 2007-02-15 21:02:49 00:48:09 12.70 MB
2007-02-15 21:01:06 2007-02-15 21:19:10 00:18:04 4.30 MB
2007-02-15 21:19:51 2007-02-15 21:23:19 00:03:28 0.10 MB
2007-02-15 21:23:33 2007-02-15 22:09:08 00:45:35 8.79 MB
2007-02-15 22:06:33 2007-02-15 22:17:30 00:10:57 0.10 MB
2007-02-15 22:18:23 2007-02-15 22:21:51 00:03:28 0.10 MB
2007-02-15 22:22:26 2007-02-15 23:35:31 01:13:05 134.77 MB
2007-02-15 23:35:09 2007-02-15 23:36:16 00:01:07 0.10 MB
2007-02-15 23:36:14 2007-02-16 05:58:12 06:21:58 1.86 MB
2007-02-16 05:56:32 2007-02-16 07:06:11 01:09:39 0.00 MB
2007-02-16 07:03:53 2007-02-16 07:39:58 00:36:05 0.00 MB
2007-02-16 07:39:55 2007-02-16 07:56:19 00:16:24 0.00 MB
2007-02-16 07:53:52 2007-02-16 07:56:57 00:03:05 0.00 MB
2007-02-16 07:55:23 2007-02-16 08:07:58 00:12:35 0.00 MB
2007-02-16 08:08:01 2007-02-16 08:10:44 00:02:43 0.00 MB
2007-02-16 08:11:05 2007-02-16 08:17:24 00:06:19 0.10 MB
2007-02-16 08:17:27 2007-02-16 08:18:43 00:01:16 0.10 MB
2007-02-16 08:18:46 2007-02-16 08:34:09 00:15:23 0.10 MB
2007-02-16 08:32:04 2007-02-16 08:34:19 00:02:15 0.00 MB
2007-02-16 08:34:21 2007-02-16 08:40:00 00:05:39 0.10 MB
2007-02-16 08:37:48 2007-02-16 08:51:38 00:13:50 0.10 MB
2007-02-16 08:49:57 2007-02-16 09:02:46 00:12:49 0.10 MB
2007-02-16 09:02:49 2007-02-16 12:01:11 02:58:22 0.59 MB
2007-02-16 12:01:34 2007-02-16 12:13:07 00:11:33 0.29 MB
2007-02-16 12:13:02 2007-02-16 12:48:53 00:35:51 0.20 MB
2007-02-16 12:46:25 2007-02-16 20:11:22 07:24:57 40.43 MB
2007-02-16 20:11:28 2007-02-16 20:37:36 00:26:08 40.33 MB
2007-02-16 20:36:07 2007-02-16 20:50:59 00:14:52 1.66 MB
2007-02-16 20:50:34 2007-02-16 20:58:47 00:08:13 0.29 MB
2007-02-16 20:56:16 2007-02-16 21:07:02 00:10:46 1.56 MB
2007-02-16 21:04:55 2007-02-16 21:11:35 00:06:40 0.88 MB
2007-02-16 21:09:32 2007-02-16 21:24:24 00:14:52 5.37 MB
2007-02-16 21:22:13 2007-02-17 03:43:10 06:20:57 200.10 MB
2007-02-17 03:41:20 2007-02-17 08:56:45 05:15:25 0.00 MB
2007-02-17 08:54:47 2007-02-17 09:07:36 00:12:49 1.56 MB
2007-02-17 12:38:54 2007-02-18 01:03:53 12:24:59 206.45 MB
2007-02-18 01:02:01 2007-02-18 01:11:15 00:09:14 0.00 MB
2007-02-18 01:09:17 2007-02-18 07:42:00 06:32:43 0.00 MB
2007-02-18 07:39:56 2007-02-18 10:32:30 02:52:34 0.00 MB
2007-02-18 10:30:01 2007-02-18 10:37:12 00:07:11 1.46 MB
2007-02-18 10:35:23 2007-02-18 11:48:06 01:12:43 117.77 MB
2007-02-18 11:45:50 2007-02-18 12:17:05 00:31:15 10.55 MB
2007-02-18 12:15:05 2007-02-18 12:19:12 00:04:07 0.10 MB
2007-02-18 12:17:09 2007-02-18 12:20:45 00:03:36 0.10 MB
2007-02-18 12:18:37 2007-02-18 12:22:13 00:03:36 0.10 MB
2007-02-18 12:20:32 2007-02-18 12:41:02 00:20:30 1.66 MB
2007-02-18 12:38:41 2007-02-18 12:49:58 00:11:17 0.59 MB
2007-02-18 12:47:46 2007-02-18 23:50:19 11:02:33 1395.51 MB
2007-02-18 23:47:59 2007-02-19 00:11:02 00:23:03 7.03 MB
2007-02-19 00:09:43 2007-02-19 01:09:08 00:59:25 15.04 MB
2007-02-19 01:07:06 2007-02-19 07:00:08 05:53:02 0.00 MB
2007-02-19 07:00:15 2007-02-19 09:32:20 02:32:05 0.00 MB
2007-02-19 09:30:20 2007-02-19 09:37:00 00:06:40 0.29 MB
2007-02-19 09:34:57 2007-02-19 09:38:33 00:03:36 0.10 MB
2007-02-19 09:36:27 2007-02-19 09:41:35 00:05:08 0.29 MB
2007-02-19 09:39:59 2007-02-19 09:51:47 00:11:48 0.98 MB
2007-02-19 09:49:20 2007-02-19 10:06:45 00:17:25 1.37 MB
2007-02-19 10:05:01 2007-02-19 10:08:37 00:03:36 0.10 MB
2007-02-19 10:06:35 2007-02-19 10:11:43 00:05:08 0.29 MB
2007-02-19 10:09:40 2007-02-19 10:13:45 00:04:05 0.39 MB
2007-02-19 10:13:46 2007-02-19 10:18:23 00:04:37 0.20 MB
2007-02-19 10:16:22 2007-02-19 10:24:04 00:07:42 0.49 MB
2007-02-19 10:22:01 2007-02-19 10:36:58 00:14:57 1.37 MB
2007-02-19 10:37:05 2007-02-20 04:32:05 17:55:00 1616.60 MB
2007-02-20 04:32:06 2007-02-20 07:28:45 02:56:39 0.00 MB
2007-02-20 07:26:38 2007-02-20 10:14:04 02:47:26 0.00 MB
2007-02-20 10:11:58 2007-02-20 10:15:03 00:03:05 0.10 MB
2007-02-20 10:12:31 2007-02-20 10:48:22 00:35:51 9.67 MB
2007-02-20 10:46:17 2007-02-20 11:47:14 01:00:57 16.50 MB
2007-02-20 11:45:19 2007-02-20 11:49:26 00:04:07 0.20 MB
2007-02-20 11:47:23 2007-02-20 11:51:30 00:04:07 0.20 MB
2007-02-20 11:49:28 2007-02-20 12:05:52 00:16:24 2.15 MB
2007-02-20 12:03:19 2007-02-20 13:27:18 01:23:59 22.36 MB
2007-02-20 13:25:39 2007-02-20 13:36:56 00:11:17 0.78 MB
2007-02-20 13:34:52 2007-02-20 14:44:31 01:09:39 21.97 MB
2007-02-20 14:43:00 2007-02-20 15:04:01 00:21:01 4.98 MB
2007-02-20 15:02:11 2007-02-20 15:24:13 00:22:02 2.34 MB
2007-02-20 15:21:51 2007-02-20 15:31:05 00:09:14 1.37 MB
2007-02-20 15:29:10 2007-02-20 15:52:44 00:23:34 3.71 MB
2007-02-20 15:50:57 2007-02-20 15:55:04 00:04:07 0.39 MB
2007-02-20 17:54:52 2007-02-20 17:54:53 00:00:01 0.00 MB
2007-02-20 15:52:57 2007-02-20 17:56:52 02:03:55 37.60 MB
2007-02-20 17:55:00 2007-02-20 18:17:33 00:22:33 5.57 MB
2007-02-20 18:15:11 2007-02-20 18:18:16 00:03:05 0.10 MB
2007-02-20 18:16:14 2007-02-20 19:10:31 00:54:17 1.86 MB
2007-02-20 19:17:49 2007-02-20 19:28:11 00:10:22 0.20 MB
2007-02-20 19:30:21 2007-02-20 19:48:42 00:18:21 0.20 MB
2007-02-20 19:48:42 2007-02-20 19:49:56 00:01:14 0.10 MB
2007-02-20 19:50:01 2007-02-21 07:59:38 12:09:37 158.11 MB
2007-02-21 07:57:24 2007-02-21 08:45:33 00:48:09 0.00 MB
2007-02-21 08:44:14 2007-02-21 09:01:09 00:16:55 1.46 MB
2007-02-21 08:58:52 2007-02-21 09:10:09 00:11:17 1.66 MB
2007-02-21 09:07:56 2007-02-21 19:34:08 10:26:12 201.76 MB
2007-02-21 19:32:17 2007-02-21 19:36:24 00:04:07 0.29 MB
2007-02-21 19:34:03 2007-02-21 19:44:18 00:10:15 0.88 MB
2007-02-21 19:42:16 2007-02-21 19:48:26 00:06:10 0.68 MB
2007-02-21 19:46:56 2007-02-21 19:50:01 00:03:05 0.10 MB
2007-02-21 19:48:18 2007-02-21 20:35:56 00:47:38 12.60 MB
2007-02-21 20:33:58 2007-02-21 20:41:09 00:07:11 3.32 MB

[Lusitano]

Não vale a pena meteres as ligações que isso não indica nada. É preciso os valores reportados pelo modem/router sobre a linha.

[tmrlourenco]

Ora aqui estao os valores:



Acham que faço bem baixar para 12Mbps ? É que o maximo ta ai em 12 e picos portanto nao compensa penso eu.
Opinem
Obrigado

[tmrlourenco]

Enquanto fiz o print da imagem (demorei cerca de 2min) caiu a ligação vezes...

[Lusitano]

Tens o SNR em 10 e sincronizas a cerca de 12Mbps. A atenuação está um pouco alta e não deves conseguir mais do que isso. Podes baixar perfeitamente para a oferta até 12Mbps, mas vais perder upload (passa de 640Kbps para 415Kbps).

[jcm28]

[napalm]

[smoke pot?]

GDMT aparenta ser mais estável, no entanto aconcelho te a verificares com o SAC; pois parece que a tua velocidade está limitada a 4 megas / 256, e se não estou em erro, deverias estar a 12 megas... ( acho que as migrações já terminaram ) de qualquer das formas em GDMT AnnexA estás limitado a 7.5 megas de downstream ( norma aDSL )

[Lusitano]

jcm28: Esses teus valores estão bons, não há motivos para quedas. Se persistirem as quedas contacta o apoio a clientes e relata a situação.

[jcm28]